Privacy Policy

Effective Date: October 20, 2026
Last Updated: October 20, 2026

Jade & Company Games LLC ("Jade & Company Games," "we," "us," or "our") operates Blue Ridge Hunting, the Blue Ridge Hunting website, and related online services and APIs (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use and disclose it, and the choices and rights available to you.

1. Information We Collect

Account Information

An account is required to participate in online multiplayer lobbies.

Depending on the authentication method you use, we may receive:

Steam

  • Steam ID
  • Steam account owner ID
  • Steam username
  • VAC ban status
  • Publisher ban status

Steam authentication tickets are used temporarily to authenticate your account and are not stored by us. Steam avatars may be displayed by the game client but are not uploaded to or stored on our servers.

Discord

  • Discord user ID
  • Discord username
  • Email address

When Discord authentication is used, we access the email associated with the Discord account to verify that the Discord account has a verified email address and reduce abusive or spam accounts.

We do not maintain passwords for player accounts. Authentication is handled through supported third-party identity providers.

We also maintain internal player IDs, account creation and last-login timestamps, account flags, linked-account information, and authentication session information such as access tokens, refresh tokens, and session identifiers.

Gameplay Information

We may store information associated with your account such as:

  • Player statistics
  • Character and skin information
  • User-created skins associated with your account

Player-created skins may be visible to other players.

Network and Technical Information

When you communicate with our backend services, we may receive technical information including:

  • IP address
  • Country code associated with your IP address
  • Player/account ID
  • Basic request information
  • Information necessary to establish and manage online multiplayer lobbies

Cloudflare may provide us with a country code derived from your IP address.

Logs and Error Information

We generally do not retain detailed player-related logs during normal operation.

When an error occurs, however, we may log information necessary to diagnose the issue, including:

  • IP address
  • Player or account ID
  • Request body or related request information
  • Error messages
  • Stack traces
  • IP country code

Sensitive authentication information such as authentication tokens is automatically redacted from these logs where applicable.

Certain backend error reports may be forwarded to our Discord systems or webhooks for operational troubleshooting and may include player IDs, IP addresses, and IP country information.

Support Information

If you contact us for support, we may receive information you choose to provide, including:

  • Your player ID
  • Game-generated log files, such as a Player.log file
  • The contents of your support request and correspondence

Support may be provided through email or through our Discord community.

2. Multiplayer and Peer-to-Peer Communications

Blue Ridge Hunting uses a peer-to-peer multiplayer architecture.

Peer-to-peer network traffic is routed through Valve's Steam Datagram Relay (SDR), including supported connections involving users who are not playing through the Steam storefront.

This means multiplayer traffic may pass through Valve's relay infrastructure as part of establishing and maintaining peer-to-peer sessions. Other players are not intended to receive your public IP address through these relayed connections.

Voice and text communications between players are transmitted as part of the peer-to-peer game connection. Jade & Company Games does not record or store those communications on its servers.

Valve's handling of information through Steam and Steam Datagram Relay is subject to Valve's own privacy practices and terms.

3. How We Use Information

We use the information we collect to:

  • Create and maintain player accounts
  • Authenticate users
  • Operate online multiplayer and lobby services
  • Maintain player statistics and customization data
  • Provide and secure the Services
  • Diagnose errors and technical problems
  • Prevent spam, unauthorized access, and abuse
  • Provide customer support
  • Monitor aggregate service health and usage
  • Comply with legal obligations
  • Enforce our applicable agreements and policies

We may also process information where reasonably necessary to protect our users, our Services, or our legal rights.

4. Analytics

We operate self-hosted monitoring and analytics systems.

Our aggregate operational analytics include information such as:

  • Total users online
  • Total active multiplayer lobbies

5. Website, Cookies, and Cloudflare

Our website uses cookies and similar technologies where necessary to operate website functionality, including authentication and session management.

We also use Cloudflare services including:

  • CDN and security services
  • Cloudflare Workers
  • Durable Objects
  • Turnstile
  • Cloudflare Web Analytics

Cloudflare may process technical information as part of providing these services.

6. How We Share Information

We do not sell personal information.

We do not share personal information for targeted advertising, and Blue Ridge Hunting does not display third-party advertisements.

We may disclose information to service providers that assist us in operating the Services, including:

Cloudflare
Provides networking, CDN, security, lobby infrastructure, Workers, Durable Objects, analytics, and related infrastructure.

Valve / Steam
Provides Steam authentication, Steam platform functionality, and Steam Datagram Relay networking.

Discord
Provides Discord authentication and community/customer support services. We may also use Discord webhooks for operational error reporting.

Google / Gmail
May process information when you communicate with us by email.

Employees and contractors may access production information where reasonably necessary to operate, maintain, secure, or support the Services.

We may also disclose information where required by law, court order, governmental request, or other lawful process.

7. International Data Transfers

Blue Ridge Hunting is available worldwide.

Our company and primary infrastructure are located in the United States. If you access the Services from another country, your information may therefore be transferred to and processed in the United States or other countries in which our service providers operate.

Privacy and data-protection laws in those countries may differ from the laws of your country of residence.

8. Data Retention

Player accounts and associated account information are generally retained until the account is deleted.

Certain operational records, logs, support correspondence, analytics records, backups, and other records may be retained for extended periods, including indefinitely where maintained as part of historical system records or backups.

When an account is deleted, account information is removed from our active database. Some information may remain in historical logs or backups.

We do not retain player voice communications or text chat communications on our servers.

9. Account Deletion and Privacy Requests

You may request:

  • Access to personal information we maintain about you
  • Correction of inaccurate information
  • Deletion of your account or personal information
  • A copy of your personal information
  • Restriction of certain processing where applicable
  • Data portability where applicable
  • Objection to certain processing where applicable

Requests may be submitted to:

contact@blueridgehunting.com

We may require reasonable verification of your identity before completing a request.

Where permitted by applicable law, an authorized agent may submit a request on your behalf, subject to appropriate verification of the agent's authority.

10. European Economic Area and United Kingdom Users

For purposes of applicable European data-protection law, Jade & Company Games LLC is the controller of personal information described in this Privacy Policy.

Depending on the type of processing, we may rely on one or more of the following legal bases:

  • Performance of a contract, where processing is necessary to provide the Services you request
  • Legitimate interests, including operating, securing, maintaining, and improving the Services
  • Consent, where required
  • Compliance with legal obligations

Users in the European Economic Area and United Kingdom may have rights under applicable data-protection laws, including rights of access, rectification, erasure, restriction, portability, and objection.

You may exercise applicable rights by contacting contact@blueridgehunting.com.

You may also have the right to lodge a complaint with the data-protection authority responsible for your jurisdiction.

11. United States Privacy Rights

Depending on where you live and whether applicable statutory requirements are met, U.S. state privacy laws may provide rights concerning your personal information.

These may include rights to request access, correction, deletion, or a portable copy of certain personal information.

Requests may be submitted to contact@blueridgehunting.com.

12. Children and Age Requirements

Blue Ridge Hunting is intended for adults who are at least 18 years old or the age of majority in their jurisdiction, whichever is applicable.

13. Security

We use reasonable technical and organizational safeguards intended to protect information processed through our Services.

These measures include practices such as:

  • Encryption of network traffic using TLS
  • Hashed authentication/session tokens
  • Restricted database access
  • Access controls
  • Data backups

No method of electronic transmission or storage can be guaranteed to be completely secure.

The Services may link to or interact with third-party services, including Steam, Discord, social-media platforms, and external websites.

Those services are operated independently of Jade & Company Games, and their processing of personal information is governed by their own privacy policies and terms.

We encourage you to review those policies before using third-party services.

15. Business Transfers

If Jade & Company Games is involved in a merger, acquisition, restructuring, financing, sale of assets, bankruptcy, or similar transaction, information associated with the Services may be transferred as part of that transaction, subject to applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify players through the in-game news system, an announcement in our official Discord community, or another reasonable method.

The updated policy will indicate its revised "Last Updated" date.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgement of the updated policy to the extent permitted by applicable law.

17. Contact Us

For privacy questions, requests, or concerns, contact:

Jade & Company Games LLC
Email: contact@blueridgehunting.com

This Privacy Policy applies to Blue Ridge Hunting, its website, and related Blue Ridge Hunting backend/API services.